AGB

Conditions

General terms and conditions of plantingwithdavid.ch

These General Terms and Conditions (GTC) apply to all services and products offered. By using the services, you accept the following terms and conditions in full.

offer

The offer is aimed at customers with a place of residence/registered office in Switzerland or Liechtenstein. The offer is valid as long as it is visible in the online shop and/or stocks last. Price and range changes are possible at any time. The images shown in advertising, brochures, in the online shop, etc. are for illustration purposes and are non-binding.

Guarantee

2.1 Service

If you as a customer are not satisfied with the delivered products, you can send us an email to david@plantingwithdavid.comto contact. To make use of our guarantee, you must send a photo of the damage. Hidden defects must be reported immediately after discovery. The amount paid for the defective goods will be credited to you as a voucher. We reserve the right to request proof of the defect before the amount is credited.

Our guarantee applies to the following defects: damage caused by transport, incomplete deliveries, manufacturing or packaging defects.

Products whose quality does not meet your expectations because you received the plant too late or unpacked it (1 day after receipt of the delivery) and products ordered by mistake will not be refunded.

order

3.1 Prices

VAT is included in all prices.

The product prices listed before submitting the order (at the checkout of the order) are binding.

3.2 Products

If, contrary to expectations, an ordered product is not available at the time of delivery, it will neither be invoiced nor sent on later. However, you can be put on a waiting list.

3.3 Order Confirmation.

The contractual relationship comes about through your order and the electronic acceptance of this order. You can add to or cancel the order until it is processed in the warehouse.

pay

Payments must be made in Swiss francs.

4.1 Payment Methods

You have the choice between paying with PayPal or prepayment.

Orders via prepayment must be paid within 5 days, otherwise the order expires without any claims on us.

4.2 Creditworthiness

We reserve the right to make the delivery of orders dependent on advance payment, the provision of security and/or a credit check. By placing your order, you agree that we may obtain this credit report.

We may cancel or suspend an order if you do not have creditworthiness or if there is reasonable suspicion of fraudulent intent.

You are entitled to revoke your above consent at any time in writing.

4.3 Returns, Refunds, Credits, Vouchers, Gifts

Can you return purchased plants? No.

Plants are living beings. Therefore they cannot be returned or exchanged. Dried plants and beneficial insects are also excluded from returns. Guarantee cases are excluded (see “Warranty”).

Can you return plant accessories and merchandise? Yes.

We carefully select the best plant care products. However, if you are not satisfied with your purchase, you can return unused (unworn) and undamaged accessories within 30 days of receipt. Simply contact david@plantingwithdavid.com with your request.

If you are entitled to a refund or other credits (see "Guarantee"), these credits will be credited and can be used for purchases at plantingwithdavid.ch within one year. After this period, the credit expires.

liability

5.1 Liability of Plantingwithdavid.ch towards customers

In the event of breaches of their own contractual obligations under these General Terms and Conditions, we shall be liable to customers without limitation for direct and proven damage caused by us through unlawful intent or gross negligence.

We are expressly not liable for slight negligence or for indirect damage or consequential damage. Consequential damages are in particular lost profits, damage to reputation and loss of data as a result of temporary impairments or interruptions in the availability of our services and as a result of failure of sales channels, transmission errors, late delivery of products, incorrect price or service information and errors in order confirmations.

Also excluded is any liability for content on websites of organizers and other third parties that refer to our website or refer to his website.

5.2 Liability of Customers to Us

Customers are liable to us without limitation for direct and proven damage caused by illegal intent or gross negligence. Liability is excluded for slight negligence.

Intellectual property

The website and all content accessible via the plantingwithdavid.ch website are protected by copyright and belong to plantingwithdavid.ch, unless otherwise specified.

Final Provisions

plantingwithdavid.ch reserves the right to change these terms and conditions at any time. Changes will be made available on the plantingwithdavid.ch website and will come into effect as soon as they are published.

Swiss law is exclusively applicable to these GTC and any disputes between plantingwithdavid.ch and customers.

The exclusive place of jurisdiction for all disputes is the headquarters of plantingwithdavid.ch. However, plantingwithdavid.ch is entitled to prosecute customers at their domicile.

Möhlin, 04.07.2021